Owner Relations Help Desk

For additional information submit your inquiry below, call, or email us and a member of our staff will get back to you. Please have your owner or payee number available.

(855)971-4357


Submit Your Inquiry






Useful Downloads

Heirs Information Sheet (Transfer of mineral interest due to the death of an Owner)

Affidavit of Heirship Change of Address Printable FAQs


Frequently Asked Questions

Direct Deposit is not currently available.
For Security purposes, a change of address will not be accepted over the telephone.  You can write us or fill out a change of address form. You may send the change of address form via regular mail, e-mail, or fax it to us. We require your name, owner number, phone number, old address, new address and signature.

If you’ve lost your check, please call (855) 971-4357 for assistance. We will put a stop payment on your check and issue you a new one.

Please leave a message concerning your request and include the following information:

  • Your name as it appears on the check
  • Your owner number
  • Date of check

Foundation Energy Management’s minimum suspense policy is set at $100.00, meaning owners will accrue proceeds until the total amount exceeds NINETY-NINE DOLLARS AND 99 CENTS ($99.99.)  Once your account exceeds this amount, a check will be processed during the next revenue distribution.  Proceeds totaling less than or at $99.99 are distributed annually near the end of the calendar year or as required by applicable state statute.  Because of this policy, it is possible that you may not receive a check every month.  If you would like to know the current amount in your account at any give time, please call (855) 971-4357 or email us at ownerrels@foundationenergy.com.
If you’ve had a name change, we will require a copy of the document that supports this change.  For example, marriage license, divorce decree, etc.

Please have the following information available:

  • Your name as it appears on the check
  • Your owner number

Our office will need a copy of the Final Divorce Decree and copies of recorded conveyances.
If you’ve sold your interest, please provide us with a copy of the recorded conveyance document.  A transfer of interest cannot be processed without the documentation that has been placed of record in the county and state where the lease is located.
If you’ve purchased an interest in a lease, we will require a copy of the recorded conveyance document.  Upon receipt of the necessary document, we will issue a revised division order for you to execute & return.  We will then place your interest in a pay status and will begin issuing checks to you.

Guardianships:  When an owner is declared incompetent, please furnish Letters of Guardianship issued by the local court.

Bankruptcy:  Our office will need copies of the court order appointing the Trustee, and if appropriate, the recorded Conveyances and the court order confirming any sales

Termination of Joint Tenancy:  Furnish a copy of the death certificate and the current address/social security number of the new owner.

Life Tenant (Life Estate):  When an owner of a life estate interest dies, our office will need a copy of the death certificate and the names, addresses and social security numbers (if available) of the persons who own the Remainder and who succeed to the interest.  In some instances, we will need further information including a copy of the documents which originally create the life tenancy and named the successors.

For more detailed answers to any questions  Please call (855) 971-HELP (4357) or write to:

Foundation Energy Management, LLC
Attn: Division Order Department
1801 Broadway, Suite 1500
Denver, Colorado 80202